Shipping and Delivery Policy

For International buyers, orders are shipped and delivered through SAL (Surface Air Lift) mail service of Indian Post only. For domestic buyers, orders are shipped through Speed Post service of Indian Post only. Orders are shipped within 5 working days of confirmation of order and receipt of payment: delivery of the shipment is subject to Indian Post norms. Primus Books is not liable for any delay in delivery by postal authorities and only guarantees to hand over the consignment to the postal authorities within 5 working days from the date of confirmation of order and receipt of payment. Delivery of all orders will be to address of the buyer as specified at the time of placement of order. Primus Books is in no way responsible for any damage to the order while in transit to the buyer.

Delivery of our services will be confirmed on your email ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 011-47038000 or write to publicity.primus@ratnasagar.com.

BO Clause

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Primus Books